Implemented AI tools across customer service, inventory, and marketing for a growing Rhode Island business.
Narragansett Brewing was growing fast but still running on spreadsheets and manual processes. Customer inquiries piled up, inventory tracking was error-prone, and marketing was inconsistent.
Mapped all business processes and identified AI automation candidates
Implemented AI chatbot for customer inquiries and order status
Built automated inventory tracking with predictive reorder alerts
Set up AI-assisted content creation for social media and email marketing
Trained team leads on each new AI-powered workflow
A suite of AI-powered operational improvements: automated customer response system, smart inventory management, AI-assisted marketing content pipeline, and trained team members who can maintain it all.